Privacy Policy
Last updated: July 25, 2026
Zedcut (“we”, “us”) provides software for countertop fabrication shops. This policy explains what personal information we collect, how we use it, and the choices you have.
Information we collect
When you create an account or use Zedcut, we may collect:
- Account details: name, email address, password (stored securely via our authentication provider), and organization name
- Business data you enter: client names and contact details, job addresses, quotes, invoices, designs, tasks, and team member information
- Billing information: subscription plan and payment status processed by Stripe (we do not store full card numbers)
- Usage and device data: log data, IP address, browser type, and pages or features used to operate and improve the service
- Communications: messages you send through our contact form or support channels
How we use information
We use the information above to provide and maintain Zedcut, authenticate users, process subscriptions, send transactional emails (quotes, invoices, invitations, password resets), respond to support requests, and improve reliability and security.
We do not sell your personal information.
Client and end-customer data
You may store your clients’ information in Zedcut to send quotes and invoices. You are responsible for having a lawful basis to collect and process that data. We process it on your behalf only to provide the service you request (for example, emailing a quote PDF or showing a public approval page).
Service providers
We use trusted third parties to run Zedcut, including:
- Supabase — authentication, database, and file storage
- Stripe — subscription billing and payment processing
- Email delivery providers — transactional and contact-form email
- Cloud hosting — application infrastructure
Data retention and security
We retain account and business data while your subscription is active and for a reasonable period afterward unless you request deletion or we are required to keep records longer by law.
We use industry-standard measures including encryption in transit, access controls, and organization-scoped data isolation. No method of transmission or storage is 100% secure.
Your rights and choices
Depending on your location, you may have the right to access, correct, export, or delete personal information we hold about you. Organization admins can manage team members and much of their workspace data directly in the app.
To make a privacy request, contact us using the form on our contact page.
Cookies
The marketing site may use essential cookies for basic functionality. The Zedcut application uses session cookies and similar technologies to keep you signed in and secure your account.
Changes and contact
We may update this policy from time to time. We will post the revised version on this page with an updated date.
Questions about privacy? Use our contact page — we typically reply within 1–2 business days.